I have had the pleasure of working with a new coach. Her name is Reggie Adams. Her trainings, metaphors and spirit have been life changing for me and I sure feel the same for many on my team. I have decided that for me to learn what she has taught me I needed to write about it. So I thought I would blog it!!
I have heard and conducted many different trainings on recruiting, sales and customer service calls. However, a great student will always be open to more ideas and different verbiage when it comes to building a business.
Well, let me tell you this student has been blown away with what she has learned.
This all started about 6 weeks ago when I met and then hired Reggie Adams to help me with some team-training teleconferences for my L’Bri Skin Care group. One of her first metaphors that I embraced was comparing our businesses to riding a bike. The ironic thing was that my daughter Sylvia was just being taught by her Dad, my incredible husband Tom, to learn how to ride her bike without training wheels. 
The night of the conference call I was standing at the edge of my driveway watching my almost 6 year old on her bike. With laser focus she concentrated on her right foot and the pedal, then her left foot and the pedal and then her little hands gripping the handle bars. She would lift the left foot onto the pedal and quickly lift the right foot to the pedal then pick up her head and her eyes would stare at the handle bars as if they would propel her to start moving. It was so fun to watch. I cheered her and her Dad on; clapped, kissed and made sure she was comforted because she was pooped and unsuccessful without her training wheels.
I later kissed and hugged her good night; told her how proud I was of her and that she should keep steady on her goal to master her bike with 2 wheels. I then went to my office for Reggie’s conference call. This is when I heard the metaphor she used about the bike. I had a smile on my face, goose bumps on my arms and tears in my eyes when listening to her vivid analogy.
Reggie with sometimes a whisper in her voice shared with us that the bike represented our business. In direct sales or again, any business, we need to work all the parts to stay moving ahead.
The left pedal is our sales, shows and one-on-ones
The right pedal is our interviews and recruiting
The handle bars are our customer courtesy calls
“If we want to grow a business we need to know that these are the 3 main parts of riding our bike…right??”Reggie proclaimed.
I heard her say “We have 2 areas in our business that we teach and educate about.”
- We teach others about our affordable and natural skin care, ingredients and how it will benefit them.
- We teach and educate others about the facts on our business opportunity.
When we do those 2 things along with our steering (customer courtesy calls), everything will happen, grow and change daily in our businesses.
Customer Courtesy calls…yes - NOT CUSTOMER SERVICE CALLS>>>I like how that sounds…its sounds so helpful and polite…more on that in another blog!!
As for my little girl…yes, she learned how to ride her bike. My little helmet, bubble-head girl is now a proud rider who can even skid when she stops. A few bumps and bruises, a few scary falls, a few times she did not want to get back on and try again. Sound familiar?
She actually inspired her neighbor friend who saw her practicing night after night across the street. He now is riding like a champ without his training wheels.
She told me the other day, “Mom, I love riding without my training wheels. I think its time for a shiny kick stand.”
So, to all of you out there building a business, a dream, an empire - keep riding your bike and soon you will be asking for your new shiny kick stand!! It’s worth the bumps and bruises, the no’s, the let downs!! It truly is!!
Thank you Reggie for all your knowledge, inspiration and warmth!!
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