Friday, November 8, 2013

The Telephone and Business

Think back about how Alexander Graham Bell dreamt every night when he went to sleep while trying day after day to build a telephone.  What were is goals? What did he see phones doing for the public? What did Mr. Bell see the telephone doing in the future? Well, 100 years later, he would be absolutely shocked and maybe a bit sad at what has happened.

I first started in sales in 1995. When I needed to make phone calls, I had to pull over to a drive up phone booth.  Crazy as this may sound, it worked well.  I knew every drive up pay phone in every city in my territory.  Many times, I would find or would hold up competitor sales reps while on my pay phone.  I was not allowed to stay home and make calls. We had to make the calls to set appointments, confirm appointments and follow up with customers all by pay phones on the road.  

Fast forward 18 years later and what an incredible difference in what we have available today. The world now is communicating on cell phones, Skype, Facebook, Twitter, LinkedIn, email and text messages.  Mr. Bell would be out of his mind in amazement.

I have been happily working my L’BRI business for over 15 years now and have seen the whirlwind of change in how we have to utilize all of the communication venues out there.

While training my Business Builders L’BRI Team (, I am loving our Facebook Team Page where we recognize each other, give gratitude, guidance, ideas and support.  I also use Facebook to invite and communicate with my customer and potential customers. LIKE my page at Gina's L'BRI Skin Care on Facebook.

Twitter and LinkedIn have been my struggle, so I hired someone to help me there.

Emails are a constant for me every day, all day.Some people say only check it a few times a day.  I am the type who sits in front of my email and I usually get to them as they come in.  I get so many in a day that it works well for me to stay on top of them.  I find myself many times asking a team member to call me because their emails have too many questions.  The phone does serve its purpose for me the most.

For me, the phone is where I can inspire, guide and really hear what the person is saying. Texting is funny for me because I have to get my reading glasses on (like an old lady) and then search and peck my way through the message I am writing.

Why do I love the phone still?  I feel it’s my duty to CALL my customers to talk with them about their shows, their skin, and their ambitions when they are thinking about joining my team.  Nothing will ever take away from the phone in my business.

I pride myself on working with my team in a program that we call FOCUS CALLS. This is where we help the team member with her 5 streams of income (Shows, Sales, Bookings, Sponsoring and Customer Follow Up). We talk once a week after each of their shows to help strengthen each show they have done. The greatest piece of this program is we can swiftly support them in leadership as we guide them to promote. Then, the end result is that they learn how to do FOCUS CALLS with their team.  It’s on the job FREE management training!!

So, stick with the phone people for 90% of your communications.  If you are reading this, please remember to call people back, RSVP and have a sense of urgency as a respectful way to communicate!

Tuesday, August 27, 2013

September Specials

Remember you can order September Specials early and mix them with August Deals! Pull out your laptop or other device and order online.

This month there is so much to be excited about; savings on both Dermaplex A (Deep Wrinkle reducer) and our exclusive Wet or Dry Powder Foundation. Scroll down to learn more.

Imagine how the new L'BRI Pure n' Natural Cosmetic colors will look on you. Be prepared to look as lovely as the fall leaves that will soon be turning color. All of our cosmetics are aloe based, pure and natural for your skin, gluten free and not tested on animals. Splurge and really spruce up your look.

If you need tips call me. I love to do make overs and share these products to enhance your natural beauty.

Gina LaGalbo, Diamond Executive Manager
            L'BRI Pure n' Natural Skin Care. 
           Healthy Skin Naturally!
262-968-3038 Office  email  corporate site  team site

Friday, August 23, 2013

The Fortune Is In...

The conference was spectacular!  It was a great time to meet new friends, visit with other consultants and to learn more ways to share our fabulous products. This conference was especially rewarding for me. I was honored to be one of those receiving the Top Seller Award. Next year I want to be applauding you - read below to see you can be up on stage and receiving your Top Seller or other award. Find your fortune!

Top sales equals top service. Here is how to service our customers so that you will have a steady flow of sales.

  • Schedule time blocks to call your customers. Setting a schedule keeps you on track. Begin with a manageable block of time. Generally early evening is an opportunity to find most customers at home. 
  • Hire someone to help make calls. It is well worth a few dollars to hire someone if you don’t have the time or prefer delegating the calling. Imagine if you paid someone $10 an hour and they made 10 calls each resulting in a product sale or party! 
  • Know that customer calls are not bugging our customers; it's servicing them. Our customers get busy too and may have just forgotten to order. Perhaps they missed the sales flyer for their favorite product or had a question and were too embarrassed to ask. You are doing them a favor by calling and touching base. 
  • Be consistent with calling each week. Keep to your schedule. It will become easier and easier each time you call. By keeping to a weekly goal you can reach out to old clients, and offer a personal make over to someone new. 
  • Be sure to get a name, number and an appointed time to call when giving out samples. Especially important to connect within the first few days. Have they tried it yet? Do they have any questions? How do they like it?
  • Help your team know the value of customer care calls. A weekly individual call to team members can help them stay on track. It can also let you know how much you care about their success. But most importantly you are showing them that you walk your talk. 

Call me or email and we can work out a plan that will fit your schedule and personality. The fortune is in the follow up.  

Gina LaGalbo, Diamond Executive Manager
L'BRI Pure n' Natural Skin Care
Healthy Skin Naturally!
262-968-3038 Office  email  corporate site  team site

Thursday, August 15, 2013

The Rewards Are Amazing.

Now is the best time to be a Hostess! The rewards are amazing.  Free product, 1/2 price products and depending on the month there might be extra gifts.

Your friends will love you for introducing them to these products. Everyone today is trying to live a healthier, more natural life.  Scroll down to see the newest Hostess Rewards. Who doesn't like free stuff!

Make it super easy and just put out a few snacks. No need to over think it. Any get together can create an opportunity for a L'BRI Pure n" Natural party or choose to make it a celebration.

Want some new ideas?  Look at our article Don't Miss Out on the Fun! Perhaps try a Double Bubble or a themed party.

We often share new thoughts through Facebook as well.  LIKE our page and be sure to be in on all of the sales, special events and tips. Every day something new. Call me and we will make it perfect.

Gina LaGalbo, Diamond Executive Manager
L'BRI Pure n' Natural Skin Care
Healthy Skin Naturally!
262-968-3038 Office  email  corporate site  team site

Wednesday, August 7, 2013

Are you ready to join a winning team? To have a terrific income: full or part time? Learn all about the August sign up bonuses!

Gina LaGalbo, Diamond Executive Manager
            L'BRI Pure n' Natural Skin Care. 
           Healthy Skin Naturally!
262-968-3038 Office  email  corporate site  team site

Wednesday, July 31, 2013

2 New Products and 1 Favorite On Sale!

This month is the perfect opportunity to try our New Intense Eye Repair Cream and New Daily Cleansing Liquid Hand Soap.  Save on both of these fantastic products with August Specials.

If you have been waiting for the Rejuvenating Facial Peel to go on sale - August is your month! This popular way to remove dead skin and toxins is made with fruit and of course Aloe is the first ingredient. Add to that papaya, pineapple, oranges and lemons. Food grade ingredients are so safe that you can use them on your lips. Smooth away those tiny lines.

Order today - Gina LaGalbo, Diamond Executive Manager,
L'BRI Pure n' Natural Skin Care. Healthy Skin Naturally!
262-968-3038 Office  email  corporate site  team site


Thursday, July 25, 2013

August - Hostess Promotions!

Don't let summer go by with out booking your next L'BRI Pure n' Natural Party. 3 fantastic reasons to book now!

Qualified parties earn you a Free Brush Kit  PLUS Free product: both the Hydrating Anti-Oxidant Face Mist and a Clear Lip Gloss. ($42.45 Bonus Value)

Look at the flyer below.

Call or email me to book your party now!

Gina LaGalbo, Diamond Executive Manager,
L'BRI Pure n' Natural Skin Care.  Healthy Skin Naturally!
262-968-3038 Office  email  corporate site  team site